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A First Look at Bonnie Crombie
Testing Ontario Ads
Last week, Bonnie Crombie and the Ontario Liberal Party put out a new ad. It’s a 1-2 punch, discussing Ontario’s worsening education, healthcare, and cost of living, Ford’s friends getting richer, and the Liberals’ plan to get back to basics so Ontarians can “get more.” Ok, maybe that’s more than 2 punches.
I used my proprietary methodology, Text Snapshot, to see how 29 potential Liberals (those who typically consider voting Liberal but don’t always) react to the OLP ad, as well as an ad the Ford team put out in March. Text Snapshot is a novel approach to qualitative research in which participants are interviewed via text message. This allows for a quick and affordable read of the opinion landscape. Transcripts can be found here.
Crombie represents the opportunity and threat of being unbranded.
In July (admittedly a while ago), I asked more than 700 Ontarians what, if anything, they know about Bonnie Crombie. 6 in 10 weren’t able to mention a single thing. For those who could answer, the most common answers related to her being the former Mayor of Mississauga or that she is the Leader of the Ontario Liberal Party. Few mentioned anything substantive - either positive or negative.
The feedback I received in the Text Snapshot interviews echoed this response. When asked about their impression of Crombie, participants commonly mentioned that they don’t know much about her and that she still has a lot of work to do to make an impression:
Honestly, I don't know enough of Bonnie to have an informed opinion. I tend to want to form my opinion of her rather than go on here to say. Yet, the fact that I don't know much about her tells me she needs to promote herself better along with her platform. - Man, 65, Kawartha Lakes
I feel she is still making an impression for Canadians. I like that she provides pushback to Doug Ford on issues such as affordable housing & health care. - Man, 37, Toronto
Honestly I don't know much about her as she hasn't been in the media or put much opposition to the conservatives. - Woman, 42, Ottawa
I'm not very familiar with her. However, I did hear an interview with her on the radio, and I was somewhat impressed with her views and how she articulated them. - Woman, 67, Toronto
Crombie’s ad is a good first look.
The overall reaction to Crombie’s ad was good – not paradigm-shattering, knock your socks off amazing, but good. Without the baggage of pre-existing impressions, participants tended to be receptive to the ad's message. The problem diagnoses - healthcare, education, and the economy - resonate. Crombie also came across as genuine to many participants.
My first reaction is that it hits on all the important points. I concur that there are concerns about healthcare, education, and the affordability of essential goods. - Woman, 67, Toronto
This is a message from a leader who is concerned about the real everyday issues - Man, 66, London
It made me think Bonnie Crombie does care about the people and is trying to make a difference. Seems genuine. - Man, 37, Toronto
Sounds like she wants to listen and wants to build trust of Ontario families. - Woman, 32, Guelph
Not uncommon for political ads, some participants mentioned that the ad was full of platitudes and did not provide enough detail regarding how she would make these changes: The ad speaks of the problems in a true way, but that's always like that with the Liberals they say the right things but don't always follow up.
Ford being for his “buddies” is a strong positioning.
In my recent Herle Burly appearance, I discussed that election results and horserace numbers are not the best indicators of public opinion. We often read too much into a win and assume it means that voters are fans of the victor, as opposed to complex people with contradictory points of view. At the risk of sounding like a sore loser, Ford’s PCs have always overinterpreted their mandate (maybe with the exception of Ford’s Covid honeymoon). According to recent Abacus Data polling, the PCs are polling at 42% among committed voters, as compared to 26% for the Liberals, 22% for NDP, and 7% for the Greens. Clearly, it’s a massive lead, but his approval is 10 points lower at 33%, and 43% disapprove of his job as Premier.
In my July poll, I found that Ontarians were more likely to describe Ford negatively than positively. One of the stand-out themes is that he’s corrupt. Respondents frequently mentioned that he’s in the pocket of big business, his buddies, and developers.
It’s amusing to me that just 2% of respondents mentioned negative things about Ford’s temperament. In 2018, the most impactful thing we could say about Ford was that he is mean and a bully. And, as some may say, a bit of a dick. With an unpopular incumbent, it’s extremely difficult to get voters to care about anyone else’s flaws. It seems that Ford is far past that point.
For the most part, participants felt the critiques of Ford in Crombie’s ad were true and valid. He was described as having the wrong priorities and only caring about his friends.
I already have a very negative opinion of Ford and I absolutely believe that he only cares about enriching his friends. Definitely valid critiques. He has the wrong priorities. - Woman, 44, Toronto
I think the critiques about Ford were valid. He does what he wants regardless of what the people of Ontario think. - Woman, 56, Toronto
Yes I think they are valid. I have heard Doug Ford providing preferential treatment to corporations and friends for personal benefit. - Man, 37, Toronto
To those who came to his defense, they mentioned that he’s trying his best or that these things could be said of any politician.
I was thinking I'm glad to have him. Critics of Ford go a little overboard with what might be their chastisement - Man, 73, Chatham
Everything said was true but it could be directed towards any politician in Canada whether federal, provincial or municipal. Easy to criticize from the back seat with no real solutions coming forward - Man, 57, Hamilton
Reaction to Ford’s ad was more mixed with some feeling it was salesy and fake and others feeling like it did a good job of portraying Ford.
It’s important to remember that overall, this is a more left-leaning audience than would be part of Ford’s target universe. To those who are especially critical of Ford, they felt the ad was fake.
I had to laugh. It's a lot of folksy garbage. He doesn't care about the average person. When the commercial ends with him on a call saying 'just reach out to me', I can see his developer friends on the other line. - Woman, 62, Richmond Hill
Seems a pretty positive ad/approach but look where it has landed us? If he's doing what he's supposed to do then where did this go wrong? We are not talking about one or two things but we have many different urgent issues in question and no solutions yet. People need answers. - Man, 70, Pickering
Everything conservatives put out feels like propaganda. This guy is not genuine - Woman, 44, Toronto
Seemed staged. Like we're seeing Doug's day to day routine. So a little fake that way. But then he kept it really vague. Just repeating we're gonna do what we can to make every day better. - Man, 56, Windsor
Some people also pointed out some hypocrisy in the messaging. They felt like Ford was a rich guy cosplaying as regular folk.
Bro what!?! It felt like he never stopped talking. Also "when I get it wrong let me tell you I hear about it". Seriously dude. That's your job. He comes off kinda like a rich schmuck. But I may be already biased. - Woman, 34, Kitchener
What I see in Doug Ford's video is that he's in an expensive vehicle, he's at businesses that are probably his friend's business. He doesn't seems fake in being concerned about the people around him. He's stiff around them as I guess they're not in his class. I won't vote for him at all. - Woman, 70, Barrie
He sounds like a salesman. He's trying to sell that he cares about everyday people and everyone knows that he doesn't. He tries to make himself sound ordinary but he's rich so he just doesn't get it. - Woman, 68, Whitby
Some participants took the ad at face value and thought it signaled good intentions. They said things like, “he’s trying to make a difference, “there are some truths to what he said, and “he sounds engaged with the people.”
But if an ad is dropped and no one sees it, is it really a message? From the conversations with participants, this seems like an ad that has the potential to lay some groundwork for Crombie. But it’s unclear to me whether any version of this ad has any money behind it. At least on Meta, the only ads being run right now are fundraising appeals. So maybe first things first?
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